Data & Privacy
This Privacy Policy explains how 30jili collects, uses, stores, and protects the personal information of players in the Philippines. By registering an account or using any part of the platform, you agree to the practices described on this page. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy regulations. If you have questions about how your information is managed, the FAQ page is a good starting point.
What We Collect & Why
When you register an account on 30jili, we collect the personal details you submit directly, including your full name, date of birth, email address, mobile number, and preferred payment method details. This information is required to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure that only eligible players aged 21 and above can access the platform. We may also ask for a government-issued ID during the verification process, which is a standard requirement for licensed gaming platforms operating in the Philippines. All information you provide is stored securely and used only for the purposes described in this policy. You are responsible for ensuring that the details you submit are accurate and up to date, as incorrect information may affect your ability to withdraw funds or receive account support.
When you use the 30jili platform — whether on a mobile browser or through the downloadable app — we automatically collect certain technical data to help us maintain and improve the service. This includes your device type, operating system, browser version, IP address, pages visited, session duration, and the features you interact with most frequently. We also collect data about your betting and gaming activity, such as wager amounts, game selections, and transaction history, which is necessary for account management, responsible gaming monitoring, and regulatory compliance. This data is never used to build profiles for sale to advertisers or third-party marketers. Understanding how Filipino players use the platform helps us prioritise improvements that matter most, such as faster load times on mobile networks and better support for local PHP payment channels.
30jili uses cookies and similar session technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your devices. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as account login and payment processing. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external marketing networks. You can manage cookie preferences through your browser settings, though disabling essential cookies may limit your access to certain parts of the platform. For more information about how cookies work and what options are available to you, visit the FAQ page.
How We Use Your Data
Your personal data is used primarily to operate and maintain your account, process financial transactions in Philippine pesos, verify your identity, and deliver the gaming and sports betting services you have signed up for. We also use your information to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — through your registered email address or mobile number. Where you have opted in, we may send you relevant platform updates or promotional information, though you can withdraw this consent at any time by updating your communication preferences in your account settings. Your data is also used to detect and prevent fraud, money laundering, and other prohibited activities, which protects both you and the integrity of the platform. We do not use your personal information to make automated decisions that have a significant legal or financial impact on you without human review.
30jili does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction. If the platform undergoes a business transfer or acquisition, your data may be transferred as part of that process, and you will be notified in advance. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine law.
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within the organisation can view sensitive account data, and regular security reviews. While no online platform can guarantee absolute security, 30jili takes its data protection obligations seriously and continuously works to strengthen its systems against emerging threats. If you suspect that your account has been compromised or that your personal data has been accessed without your authorisation, you should contact the platform immediately and change your password. You can find guidance on account security in the FAQ page.
As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your account and associated data subject to our legal retention obligations. You also have the right to withdraw consent for any data processing that is based solely on your consent, such as receiving marketing communications, without this affecting the lawfulness of processing that occurred before your withdrawal. If you wish to exercise any of these rights, you can submit a request through the contact details provided in the footer of this page, and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly and transparently, in line with the requirements of the Philippine Data Privacy Act. For a summary of your rights and how to exercise them, the FAQ page contains plain-language guidance written specifically for Filipino players.
Questions or Concerns?
If anything in this Privacy Policy is unclear, or if you would like to make a data access or correction request, the FAQ page is the best place to start. You can also review the Terms and Conditions for the full rules governing your use of the platform, or visit the Responsible Gaming page for tools to help manage your play. This policy was last reviewed in 2025 and applies to all registered players using the 30jili platform across the Philippines.
Effective date: 2025. This policy applies to all users of the 30jili platform in the Philippines.